User: AIMS_mlo - 8/8/2007 1:43:30 AM
User: DriveHQ Webmaster - 8/2/2007 10:17:24 AM
Hi, the FTP server is working fine. Please make sure you don't have any anti-virus or network security software that blocks FTP.
You can also use DriveHQ FileManager (on Windows), it has a lot more features than FTP.
I can now login through Explorer or the application, but I cannot add any files. The application rightly idenitifies that the file and does not exist and asks if I want it created, but then says "Cannot upload file on FTP: Access is denied." Likewise Explorer shows the existing folders and files, but when I go to create a folder, the error message reads "An error occurred creating a new folder on the FTP server. Details: 550 Access is denied."
I can create folders and upload files through the drivehq web interface, so that works. I get the same error message when the virus checker is turned off.
Any ideas what to try?
I assume you are using Windows Explorer or Internet Explorer as the FTP client. Please note Internet Explorer is not a good FTP client. It is recommended using other FTP client software such as FileZilla, CuteFTP, etc.
Anyway, if you like to use Explorer, please logon with this URL:
ftp://USERNAME:PASSWORD@ftp.drivehq.com/
The error message appears to be due to you have not logged on FTP.
It is strongly recommended using DriveHQ FileManager. It has a lot more high-end features and works just as easy as Explorer.