User: surfdog1958 - 5/10/2008 6:48:39 PM
You are trying to do the same thing I am. Express Scribe works beautifully with DriveHQ, but now I'm at the point where I'm trying to save Word documents to a retreival folder without having to manually FTP each medical report. Word allows you to save directly to an FTP folder, but I can't get it to work with DriveHQ for some reason. I think it is a folder permission thing.
Please try this if you have to use an FTP folder:
Open Windows Explorer, enter:
ftp://USERNAME:PASSWORD@ftp.drivehq.com/
I believe you can then save files to the FTP folder directly. We still recommend using DriveHQ FileManager; you can open files within FileManager and save it directly back to the server; or you can setup folder synchronization to automatically sync the files back to server.