Forum Index \ DriveHQ Customer Support Forum \
Reply
Read/Reply : 10276/1

 This just started today after years of no problems. Why? 


12/7/2020 2:08:41 PM

IP blocking is usually caused by multiple failed logins (with incorrect passwords), or other detected unusual activities. It is designed for better security. When it happens, please check if any person, computer/device or software tried to log in with an incorrect password(s). Web browsers, client software and mobile devices may save an old password. If you changed your password, please make sure to update your password in all programs/devices. Your IP address will be automatically unblocked after 2 hours of no activities. If it is urgent, please contact DriveHQ customer support and provide your (public/external) IP address. 

 

 


Reply
12/7/2020 3:19:02 PM

Quickly Reply
Top

Please logon and reply, Not DriveHQ Member?



Leading Cloud Surveillance service

Leading Enterprise Cloud IT Service Since 2003