DriveHQ's FTP/SFTP server is designed for businesses, it is not included in the free/personal service plans.
For IP cameras / DVRs and NVRs, we have a dedicated service at www.cameraftp.com. CameraFTP is a DriveHQ division, but it is offered as a separate service.
For information about how to configure AmCrest IP cameras, please watch this video on Youtube:
https://youtu.be/ZElkCy9_lyM
or visit the Setup Guide page at:
https://www.cameraftp.com/CameraFTP/Support/Amcrest_FTP_CloudRecording.aspx