Is it obvious what I'm doing wrong? - CameraFTP Cloud Surveillance Service Support Forum

juansmurphy
(1 posts)

I'm using an IP camera which uses an App called CamHi for the settings - and the options are basic - but I'm getting a Test Failed message every time I test. Unfortunately it comes with no diagnostic info.

I've added the server address, port, username and password correctly.

The final field is labelled path. I'm adding my directory path as /[name of camera]

Is it obvious what I'm doing wrong?

11/15/2024 12:01:26 AM

CameraFTPSupport
(323 posts)

Please send an email to CameraFTP customer support with the detailed information. We need screenshots showing the FTP information you used and the error message. (Please understand CamHi is a 3rd party app that we are not familiar with).

11/15/2024 1:11:15 AM